• We see patients by appointments.
  • We normally require people to make a booking but we can sometimes help if you walk into the centre. Priority is given to people who have made a booking.
  • Appointments can be booked online via our website or the Hotdoc App, by phone or in person at our reception desk.
  • Some appointments are reserved as emergency appointments and only become available on the day.
  • If unable to get an appointment on a specific day, call our friendly receptionist as soon as possible on the day as they may be able to help you book one of these appointments.
  • Our appointment system caters for urgent, non-urgent, complex, planned chronic care and preventative healthcare. If you need more time with your GP, please book a long consultations.
  • Urgent appointments will be triaged by the nurse on duty and seen by the next available GP. Please advise reception if you believe you require an urgent appointment.
  • If you only require nursing procedure with one of our nurses without a GP appointment, please call us and speak to our friendly receptionist. These are done under the supervision of our GP's.
  • For childhood immunisation, an appointment with the nurse is required in addition to one of our GP. Please call reception to book.